Privacy Policy

Last updated: August 22, 2025

1. Who We Are

Alben Capital (“we,” “us,” “our”) is a DFSA regulated entity domiciled in the DIFC having its website www.albencapital.com. This privacy policy describes how we collect, use, process, and protect your personal data.

2. Data Controller

The data controller is Alben Capital, with its registered office at Office S1404, Level 14, Emirates Financial Towers, DIFC, Dubai, UAE.For any questions or requests regarding your personal data, you can contact us at:

Email: info@albencapital.com

Phone: +971 4 882 8422

3. What Personal Data We Collect

We collect various types of personal data depending on how you interact with our site and services.

Data you provide to us directly:

Contact and identification data: name, surname, email address, phone number,residential address, date of birth.
Financial data: information related to your investments, investment preferences,income, and assets, which are necessary to offer you financial advisory services.
Authentication data: your account login credentials.

Data collected automatically: When you visit our site, we automatically collect some technical and usage data. This data helps us improve the site and our services.

Navigation data: IP address, browser type, operating system, pages visited, time spent on the site, navigation paths.
Data collected via cookies and similar technologies: Information about your browsing behavior and interaction with the site.

4. How and Why We Use Your Personal Data

For the performance of a contract or pre-contractual measures:

- To provide our investment services, manage your account, and process your requests.
- To communicate with you regarding your investments and your account.

To comply with a legal obligation:

- To comply with tax, financial, and anti-money laundering regulations.
- To respond to requests from competent authorities.

Based on your consent (where required):

- To send you marketing communications and updates about our services and products.
- For the use of specific cookies and tracking technologies.

For our legitimate interest:

- To analyze the use of our site and improve the user experience.
- To prevent fraud and ensure the security of our platform.
- To conduct marketing analysis and monitor the effectiveness of our advertising campaigns.

5. Third-Party Services Used

Google Analytics 4 (GA4): We use GA4 to collect anonymized data on our website usage,such as the number of visitors, popular pages, and browsing behavior. The data collected is pseudonymized and does not allow for your direct identification. Google may also process this data outside the European Union. For more information, you can consult Google’s privacy policy.

Facebook Pixel: The Facebook Pixel is an analytics tool that allows us to measure the effectiveness of our advertising, understand the actions people take on our site, and show relevant ads. The Pixel collects information such as pages visited, conversion events (e.g.,sign-ups), IP address, and other device information. The data collected is shared with MetaPlatforms, Inc. For more information, you can consult Facebook’s privacy policy.

Cloudflare: We use Cloudflare to improve the performance and security of our website.Cloudflare may collect certain technical data (e.g., IP address) to protect the site from DDoSattacks and other risks. The data processed by Cloudflare is necessary for the site’s operation and security and is not used for marketing purposes. For more information, you can consult Cloudflare’s privacy policy.

Google Ads: We use Google Ads to display relevant advertisements to potential customers who are searching for our services. This service uses cookies to collect data about your search and browsing behavior to personalize ads. The data does not allow for your direct identification. For more information, you can consult the Google Ads privacy policy.

Mailchimp: We use Mailchimp to manage our email communications, such as newsletters and marketing updates. When you subscribe to our newsletter, your contact information (e.g.,name and email address) is managed by Mailchimp. For more information, you can consultMailchimp’s privacy policy.

6. Your Rights

You have the following rights regarding your personal data, in accordance with the GDPR:

Right to access: you can request a copy of your personal data we hold.
Right to rectification: you can ask for the correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): you can ask for the deletion of your personal data under certain circumstances.
Right to restriction of processing: you can ask for the processing of your data to be suspended.
Right to data portability: you can request that your data be provided to you in a structured, readable format, or that it be transferred to another data controller.
Right to object: you can object to the processing of your data for direct marketing purposes or based on a legitimate interest.
Right to withdraw consent: if the processing is based on your consent, you can withdraw it at any time.

To exercise these rights, you can send a request to the email or postal address listed in section 2.

7. Security Measures

We adopt appropriate technical and organizational measures to protect your personal data from loss, unauthorized access, disclosure, alteration, or destruction.

8. Changes to the Privacy Policy

We may update this policy from time to time. We will inform you of any substantial changes by publishing the new version on our website and updating the “last updated” date.

Alben Capital Ltd – Regulated by the DFSA

Office S1404, Level 14

Emirates Financial Towers

DIFC, Dubai, UAE

The information on this website does not constitute an offer to sell, a solicitation to buy, or a recommendation to invest in any jurisdiction.

Nothing on this website should be considered financial advice. The content is intended solely for persons with appropriate investment knowledge who meet the regulatory criteria to be classified as a Professional Client or Market Counterparty under the Dubai Financial Services Authority (“DFSA”) Rules.

This website is not directed to, and should not be accessed or relied upon by, any person in any country where such use would be unlawful, or by Retail Clients. DFSA-regulated firms, including Alben Capital Ltd, are subject to Client Classification requirements, and not all services or products described may be suitable for Retail Clients. Professional Clients and Market Counterparties may not be afforded certain protections and compensation rights available to Retail Clients under DFSA rules or other jurisdictions.

Alben Capital Ltd is a private company established in the Dubai International Financial Centre (“DIFC”) and regulated by the Dubai Financial Services Authority.

Principal place of business: Office S1404, Level 14, Emirates Financial Towers, DIFC, Dubai, United Arab Emirates.

For further information, please contact us directly.

Privacy policy